FAQ

Retrospace Limited is 100% kiwi owned, GST registered Company

What is Retrospace?

Retrospace is an online store specialising in sci-fi and cult collectables, both new and used. It is run by Rochelle who has had many years experience selling the same sort of products on TradeMe and collectors Fairs. Also she is part of the team that runs The New Zealand Doctor Who Fan Club and is the treasurer for The Auckland Collectors and Hobbies fair Society.

Does Retrospace have a physical shop?

Retrospace is an online store. The advantage of this is that it never closes, and there are no limits to the shelf space!
We do attend some of the large swapmeets/ collectors events and Armageddons around New Zealand, so we will post if we are having a stand in the whats new section.

What payment methods do you take?

We can accept internet banking and cheques from NZ customers, (please note, orders paid by cheque will not be posted until cheques have cleared).
We also take Paypal for overseas orders.
We can also accept credit cards through the Paypal option.

Does Retrospace buy as well as sell products?

Yes. We are always interested in buying items. Contact Rochelle by email or phone.

Can I pre order goods?

Yes, we will have a realease date on new releases coming up. Click on the buy now, and will will dispatch the products as soon as they arrive in.

when are you open?

You can shop on the website 24 hours a day, so will checking the email for the orders:

Monday to Friday 9am-5.00pm, Saturday 9am-12pm
We are closed on Sundays